At Nevilvox, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us.
1. Information We Collect
We may collect the following information when you place an order, contact us, or use our services:
Name, email address, phone number, and shipping address
Order details and payment preference (Cash on Delivery only)
Communication records when you contact us via email or other channels
2. How We Use Your Information
Your information may be used to:
Process and deliver your orders
Communicate with you about your purchases and support inquiries
Improve our products, services, and customer experience
Send you updates, offers, or promotions (only if you have opted in)
3. Information Sharing
We do not sell, rent, or trade your personal information.
Your details may be shared only with trusted third-party service providers (e.g., delivery partners) for order fulfillment.
We may disclose information if required by law or legal processes.
4. Data Security
We use reasonable safeguards to protect your information from unauthorized access, alteration, or disclosure.
However, no method of transmission over the internet or storage system is completely secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
Our website may use cookies or similar technologies to improve user experience and analyze website traffic.
You can manage or disable cookies through your browser settings.
6. Your Rights
You may:
Request access to the personal data we hold about you
Request corrections or updates to your information
Request deletion of your data (subject to legal or operational requirements)
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 [email protected]